What are the responsibilities and job description for the Store Manager position at HILLTRUST COFFEE LLC?
Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core : sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.
You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
We are searching for our Store Manager for the Navarre, FL location. Our selected candidate must be able to begin training as a barista for up to four (4) weeks before store opening (Store set to open early May 2025). The Store Manager is responsible for all staffing, sales, and operations in a Scooter's Coffee location. This role builds and leads a friendly, service-oriented barista team, sets a high-energy work pace, drives sales, increases profit, and demonstrates an engaged management style. The Store Manager exemplifies Scooter's Coffee core values.
Essential Duties :
- Ensure consistent and quality customer experience through proper staffing, execution of brand beverage recipes and techniques, and fostering the Scooter's Amazing customer service experience
- Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment
- Interview, hire, train, and develop staff to demonstrate all company standards in customer experience and operations
- Provide ongoing performance feedback and development for staff members, identifying individual motivation factors and providing clear, constructive feedback to reinforce / improve performance
- Maintain accountability in employees using an effective discipline process, when necessary, Human Resources to make termination decisions
- Determine daily and weekly staffing requirements based on business needs and create work schedules accordingly
- Implement a varied schedule to develop employees, meet business needs, and maximize sales potential across all hours of operation
- Contribute to store profitability by seeking opportunities to increase sales and by managing expenses
- Maintain company standards in personal and store sales / performance metrics
- Encourage and ensure full team participation in both setting store goals and developing action plans to accomplish goals
- Ensure all cash handling, point of sale system, safety, and operational procedures are performed in an accurate, consistent manner
The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.
Education and Experience :
Store Manager Job Details :
Job Type : Full-Time
Pay : Salary, negotiable
Bonus : Manager Bonus based on performance.
Schedule : Flexible
Location : Navarre, FL
Working Conditions :
Work indoors most of the time, but may occasionally work in an outdoor setting. Often wear a special uniform or dress according to dress code. Work very near coworkers and customers. May exposed to hot temperatures. May kneel or stoop to reach ingredients or equipment.
Store Manager Physical Requirements :
Scooters Coffee is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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