Food Runner/ Server Assistant

Description

Hillwood Country Club

Food Runner/ Server Assistant

Job Description

Position Title: Food Runner/ Server Assistant

Department: Food and Beverage

Reports To: Food & Beverage Director, F&B Manager

Supervises: No supervisory duties are included in this position.

Employment Status: Full-Time & Part- time

FLSA Status: Non- Exempt

Effective Date: April 12, 2024

POSITION SUMMARY

Ensures prompt and polite service to the members and guests. Serves as the liaison between the kitchen and servers. Carries food trays to appropriate tables and serves food to guests. Responsible for preparing service stations, clearing, and resetting tables, removing all trays from the dining/banquet rooms, cleaning, and closing service stations.

ESSENTIAL DUTIES, RESPONSIBILITIES, AND TASKS

• • Assists servers.
  • Ensure all service stations in the kitchen are stocked and ready for service.
  • Promptly ensuring plated hot food leaves the kitchen quickly.
  • Carefully matches all food items to correct orders.
  • Successfully carries food trays to tables using the correct seat positions on the ticket.
  • Maintains cleanliness of service stations in kitchen while ensuring that the kitchen is free from clutter and that the kitchen floor is a clean and safe work area.
  • Ensure that bread, soup, and other food products are available.
  • Ensures that all items in "to go" orders are correctly assembled and labels them by stapling the ticket to the bag.
  • Wipes up spills or drips on the rims of dishes and ensures the consistency of plate presentation.
  • Assistants in the dining room with clearing soiled dishes, filling waters and setting the dining room.
  • Breaks down and cleans service stations in the kitchen at the end of the shift.
  • Reports complaints to manager on duty when received.
  • Opens meeting rooms and function areas prior to the start of the meetings and functions.
  • Empties trash from meeting rooms and function areas.
  • Verifies that all scheduled functions are set according to Banquet Event Order specifications.
  • Responsible for the cleanliness and order of all public areas adjacent to banquet functions.
  • Responsible for storing equipment and materials properly and in the correct areas.
  • Ensures that all storerooms and equipment storage areas are orderly and clean.
  • Sets up indoor meeting and outdoor banquet function areas with the appropriate equipment and materials, including tables, chairs, glasses, China and any other items requested.
  • Inspects equipment for defects, cleanliness or any maintenance that needs to be completed, and reported to supervisor.
  • Sets lighting, props, floral arrangement, decorations, etc., as specified in the Banquet Event Orders.
  • Responsible for setting coffee breaks according to Food and Beverage standards.
  • Retrieves and returns function linens to proper locations.
  • Prepares all banquet functions for the following day according to the supervisor's directions and Banquet Event Order.
  • Performs other duties as assigned by Manager or Supervisor.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Push, pull or lift up to 50 pounds.
• Continuous repetitive motions.
• Work in hot, humid and noisy environment.

Qualifications

MINIMUM QUALIFICATION (KNOWLEDGE, SKILLS, AND ABILITIES)

• High School diploma or GED required.
• Previous club food serving experience preferred.
• General knowledge of banquet operations preferred.
• Follows all club guidelines pertaining to table setting and sequence of service.
• Knowledge of and ability to perform required role during emergency situations.