What are the responsibilities and job description for the Insurance Clerk/Cashier position at Hilo Community Surgery Center?
Job Summary
The Insurance Clerk plays a vital role in supporting the surgery center by performing and managing administrative tasks, processing patient payments, and providing exceptional customer service. This position requires strong communication skills and attention to detail to ensure accurate information is maintained and patients, administrative and surgical team receive the assistance they need.
Essential Duties and Responsibilities
- Communicate effectively with patients to gather necessary information and address inquiries regarding billing and insurance coverage.
- Collaborate with team members to streamline operations and enhance patient satisfaction.
- Handle transactions accurately.
- Accurate data entry & documentation.
- Assist in stock management by ensuring that office supplies are adequately stocked and organized and ordered when needed.
- Verifies patients’ insurance coverage with insurance carriers and determines patients’ responsible portion of bill, i.e., co-payments, deductibles or non-covered benefits.
- Verifies and confirms patients’ prior authorization with insurance carriers for scheduled services with the surgery center when applicable.
- Keeps up to date on insurance company compensation, Medicare/Medicaid and workmen’s compensation policies and procedure for reimbursement.
- Assists receptionist/scheduler with day-to-day activities as needed.
- Other duties may be assigned.
Skills
- Excellent verbal and written communication skills for effective customer interaction.
- Strong customer service orientation with the ability to handle inquiries professionally.
- Proficiency in payment and cash handling.
- Ability to collaborate effectively with to achieve common goals.
This position is ideal for individuals who are detail-oriented, possess strong interpersonal skills, and are looking to contribute positively to outpatient surgery center environment.
Job Type: Full-time
Pay: $17.50 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
Shift:
- 8 hour shift
Ability to Commute:
- Hilo, HI 96720 (Required)
Ability to Relocate:
- Hilo, HI 96720: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20