What are the responsibilities and job description for the Account Manager Trainee position at Hilti, Inc.?
The purpose of this role is to manage and operate a Hilti Store to maximize walk-in sales and smaller field accounts and provide a high level of customer service. All activities are performed with the ultimate objective of providing Total Customer Satisfaction and driving the Hilti Brand.
Who is Hilti?Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.
What does the role involve?The purpose of the role is to promote the Hilti image, sell Hilti products and services, consult with customers and prospects in a Hilti Store. The role involves managing inventory, sales records, administrative functions, order information, maintaining the customer database and dealing directly with walk-in customers and local team members on a daily basis. The job holder needs to ensure total customer satisfaction and the promotion of the Hilti brand through successful operation and sales.
What do we offer?Hilti North America ranked #13 on the Glassdoor 'Top 100 Best Workplaces' in 2024
Individual starting salary within this range may depend on geography, experience, expertise, and education/training. In addition to salary, we offer:
- Medical/Dental/Vision coverage effective on your first day of employment
- 401(k) plan with dollar-for-dollar matching, up to 6% matching, up to 6% match and fully vested after one year of employment
- Generous Paid Time Off policy and holidays including two days to give back to your local community
- Paid parental leave, sabbaticals, military leave
- Education reimbursement and student loan assistance
- Up to five days per year of back-up daycare
- Life, accident and disability insurance
- Employee Assistance Program (EAP), company-paid wellness screenings
- Opportunities for growth - shift careers, support your professional development, or get assigned to any of the 120 countries in which we operate
- High School Diploma or GED required; Bachelor's Degree preferred or equivalent work experience
- Previous customer service and/or sales skills preferred
- Ability to lead change and adapt to a fast paced, dynamic environment
- Excellent written, verbal, and presentation skills
- Drive to develop strong and sustainable customer relationships.
- Must be willing to relocate within 18-24 months.
- After successful completion of the Hilti Store Representative Development Program, the next position will usually require a move; we are a global sales and marketing organization, geographic flexibility is a must.
Let's face it, we know there are lots of other companies out there, however, we have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. Throughout the program you will work with leaders who not only understand our business but have a passion for people development and helping others achieve greatness.
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
