What are the responsibilities and job description for the Account Manager Managed Services position at Hilti North America?
Account Manager Trainee
The primary objective of this role is to optimize store operations and drive sales growth by managing walk-in customers and smaller field accounts, while delivering exceptional customer service.
This position requires a strong focus on building and maintaining customer relationships that create lasting solutions for the future. The key responsibilities include promoting the Hilti brand, selling products and services, consulting with customers, managing inventory and sales records, administrative tasks, order processing, customer database maintenance, and daily interactions with walk-in customers and local team members.
To achieve success in this role, the job holder must prioritize total customer satisfaction and effectively promote the Hilti brand through efficient store operations and sales performance.
- Key Qualifications:
- Bachelor's Degree or Equivalent Work Experience:
- Previous Customer Service and/or Sales Skills:
- Geographic Flexibility: Willingness to relocate within 18-24 months.
Benefits:
- Medical/Dental/Vision Coverage: Effective on the first day of employment.
- Paid Time Off Policy: Including two days for community service.
- Education Reimbursement: And student loan assistance.
- Life, Accident, and Disability Insurance:
- Employee Assistance Program (EAP): Company-paid wellness screenings.
- Opportunities for Growth: Career development, professional support, and global career opportunities in over 120 countries.
