What are the responsibilities and job description for the Customer Success Manager New York position at Hilti North America?
We are Hilti North America, a leading provider of innovative solutions for the global construction industry. Our mission is to make construction better by being the best partner for productivity, safety, and sustainability.
We are looking for a skilled Account Manager to join our team in New York. As an Account Manager, you will be responsible for managing your own portfolio of customer accounts and building strong relationships with our customers.
Your key responsibilities will include:
- Managing your own portfolio of customer accounts
- Building long-term, profitable relationships with customers
- Providing high-level customer consultations
- Tracking your progress using Salesforce
- Creating a daily schedule to optimize client potential and sales productivity
What sets us apart:
- Our commitment to caring for our people, resulting in over 90% retention rate for the last five years
- Our focus on development, with 80-90% of roles filled internally
- Our mix of people who are always looking to help one another
