What are the responsibilities and job description for the Account Manager Trainee position at HILTI?
WHAT'S THE ROLE?
The purpose of this role is to manage and operate a Hilti Store to maximize walk-in sales and smaller field accounts and provide a high level of customer service. All activities are performed with the ultimate objective of providing Total Customer Satisfaction and driving the Hilti Brand.
WHO IS HILTI?
WHAT DOES THE ROLE INVOLVE?
The purpose of the role is to promote the Hilti image, sell Hilti products and services, consult with customers and prospects in a Hilti Store. The role involves managing inventory, sales records, administrative functions, order information, maintaining the customer database and dealing directly with walk-in customers and local team members on a daily basis. The job holder needs to ensure total customer satisfaction and the promotion of the Hilti brand through successful operation and sales.
Scope: Anchor job in Hilti Store structure - manages inventory and sales records; cross-sells, upsells.
For the past 19 years, Hilti North America has been consistently recognized in Selling Power’s Best Companies to Sell For.
WHAT DO WE OFFER?
We also offer many opportunities to develop your career in various departments of interest (which we think is a pretty unique perk) alongside the possibility to work internationally in any of the 120 countries we operate within if you decide that’s the path you’d want to take.
WHAT YOU NEED IS:
- High School Diploma or GED required; bachelor’s degree preferred or equivalent work experience
- Previous customer service and/or sales skills preferred
- Ability to lead change and adapt to a fast paced, dynamic environment
- Excellent written, verbal, and presentation skills
- Drive to develop strong and sustainable customer relationships
- Must be willing to relocate within 18-24 months
WHY SHOULD YOU APPLY?
Let’s face it, we know there are lots of other companies out there, however, we have an excellent mix of people, which we believe makes for a more vibrant, more innovative, more productive team. Throughout the program you will work with leaders who not only understand our business but have a passion for people development and helping others achieve greatness
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
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