What are the responsibilities and job description for the Food and Beverage Manager position at Hilton Albany?
The ideal candidate will possess the following qualifications:
- 1 year of management experience or 2 years of assistant management experience in a full-service restaurant and/or hotel food and beverage operation
- Passion for elevated service and creative revenue generation
- Upscale casual and/or fine dining experience a plus
Job Responsibilities
As a Food and Beverage Manager, you would be responsible for directing and organizing the activities and services of the hotel food and beverage Outlets and Banquets in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Manage daily outlet/banquet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, implement marketing initiatives, systems use and management, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
- Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and delivering recognition and reward
- Monitor and assess product, service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Implements effective controls of food, beverage and labor costs
- Ensure compliance with health, safety, sanitation and alcohol awareness standards
- Initiate and implement marketing and up-selling techniques to promote restaurant food and beverage services and to maximize overall revenue
- Ensure team members have current knowledge of outlet/banquet offerings, products, services, facilities, events, pricing and policies and knowledge of the local area and events
- Interview, onboard and provide ongoing training to team members
- Supervises, counsels, schedules and evaluates staff
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
The Hilton Albany offers Medical, Dental, Vision, a 401k plan, Hilton travel benefits, free lunch, and parking.
Hilton Hotel Albany is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. M/F/V/D
