What are the responsibilities and job description for the Assistant Director of Events - Hilton Anatole position at Hilton Anatole?
The Hilton Anatole in Dallas, TX is looking for an Assistant Director of Events to join their team! The Hilton Anatole boasts 1,606 guest rooms and 600,000 Square Feet of meeting space located in the heart of Dallas! This is a great opportunity to continue to grow your career within the hospitality industry and leave your mark!
What will I be doing?
As the Assistant Director of Events, you will be assisting the Director of C&E to achieve superior business results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation, and event operations.
As an Assistant Director of Events you are responsible for event documentation and coordination with Sales, other hotel departments and customers to ensure consistent, high level service throughout the pre-event, event, and post-event phases of all hotel events. This position primarily handles complex events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner primary contact following turnover on property and is responsible for his/her experience.
Supports and acts on the behalf of the Director of Catering and Events or Director of Event Planning and Operations in her/his absence.
As a Team Member in this role, you will be responsible to:
STRATEGY:
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Work Locations
Hilton Anatole
Schedule
Full-time
Brand
Hilton Hotels & Resorts
Job
Catering and Event Services
What will I be doing?
As the Assistant Director of Events, you will be assisting the Director of C&E to achieve superior business results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation, and event operations.
As an Assistant Director of Events you are responsible for event documentation and coordination with Sales, other hotel departments and customers to ensure consistent, high level service throughout the pre-event, event, and post-event phases of all hotel events. This position primarily handles complex events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner primary contact following turnover on property and is responsible for his/her experience.
Supports and acts on the behalf of the Director of Catering and Events or Director of Event Planning and Operations in her/his absence.
As a Team Member in this role, you will be responsible to:
STRATEGY:
- Drive innovation and creativity within event delivery.
- Ensure that high quality service standards are maintained through continuous reviews of processes and procedures.
- Actively support the sales process.
- Provide overall leadership and direction in all Events matters.
- Serve as a highly visible, participatory leader who proactively and consistently engages with their GM/EC, Sales, Catering and Events team members, external guests, and suppliers.
- Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices.
- Participate or represent Hilton in industry social/meeting/events professional associations.
- Inspire high-performing multi-cultural, multi-generational teams that build Hilton’s Events talent pipeline.
- Lead with Hilton culture engaging with Team Members through direct and meaningful interactions.
- Be an ambassador for customer service.
- Motivate and provide a work environment in which team members are productive.
- Listen and respond to team members needs while having an open-door policy.
- Manages group and interpersonal conflict effectively.
- Possess subject matter expertise and ensure standards/practices.
- Assist to ensure the proper use of all function space, exhibit hall, and event spaces.
- Assist in the development and management of departmental budgets.
- Assist in the overseeing of short, medium, and long-term forecasting and actual cost reporting for events.
- Assist in ensuring in proper staffing for the needs of the business.
- Assist in the integration of current trends in event management and design.
- Participate in customer site inspections and assists with the sales process as necessary
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
- Access to your pay when you need it through Daily Pay (Based on hotel)
- Complimentary Parking
- Complimentary On Property Health Club usage
- Complimentary Team Member Lunch
- Health insurance
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Go Hilton travel discount program
- Best-in-Class Paid Time Off (PTO)
- Supportive parental leave
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Please note, benefits may vary depending on the classification and union status of the position.
Work Locations
Hilton Anatole
Schedule
Full-time
Brand
Hilton Hotels & Resorts
Job
Catering and Event Services