What are the responsibilities and job description for the Front Desk Supervisor position at Hilton Beachfront Resort & Spa Hilton Head Island?
Job Overview:
Provides excellence in service while checking and guests in and out of the property and responding to inquiries regarding services following our brand standards throughout the duration of their stay. Follows up on any guest issues or concerns that may arise. Provides leadership and guidance to team members throughout the shift.
Responsibilities:
- High school diploma or GED.
- Good understanding of procedures and practices in the hospitality industry.
- Excellent written and verbal communication skills.
- Strong organizational and time management skills.
- The ability to provide exceptional customer service.
Qualifications:
- Good understanding of procedures and practices in the hospitality industry.
- Excellent written and verbal communication skills.
- Strong organizational and time management skills.
- The ability to provide exceptional customer service.
- Good leadership and training abilities.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Overtime
- Rotating weekends
Work Location: In person
Salary : $19
