What are the responsibilities and job description for the Shuttle Driver position at Hilton Charlotte Airport?
Hotel:
Hilton Charlotte Airport2800 Coliseum Centre DriveCharlotte, NC 28217Shuttle DriverFull timeAtrium SPIRIT – where teamwork, passion and appreciation ignite service excellence
Primary Purpose:
The primary purpose of the Transportation Specialist is to provide guests with an excellent transportation experience, ensuring that guests are greeted and transported to and from requested destinations.
Work Performed:
The Transportation Specialist will be tasked with the following duties, responsibilities, and assignments:
Drive property-designated vehicles to and from guest destinations including, but not limited to, local airports, restaurants, theaters, sporting events, convention centers, etc.;
Assist guests with luggage;
Greet arriving and departing guests in a timely, friendly and efficient manner;
Respond to guest inquiries and requests;
Resolve guest concerns (escalate as appropriate) ;
Ensure proper disinfecting/sanitization/cleaning of shuttles, front drive, and lobby;
Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and
Any and all other work as required to complete the primary purpose of the position.
Required Prior Experience:
Prior customer service experience
Preferred Prior Experience:
Hospitality industry experience
Preferred Education:
High School Diploma or equivalent
Required Licenses/ Certification:
Valid state driver’s license and adhere to all company guidelines regarding moving violations.
Physical:
Able to lift a minimum of 50lbs occasionally
Able to lift 15lbs regularly
Able to stand and/or walk for duration of schedule shift
Other:
Flexible to working days, early mornings, evenings, nights, weekends and holidays
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At Atrium Hospitality, you’re a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay, great benefits, and exciting perks to support you on and off the job.
Including:
✅ Daily Pay – Get paid when you need it
✅ Exclusive Travel Discounts – Save big at Marriott and Hilton properties
✅ 401k Plans – Invest in your future
✅ Comprehensive Medical Insurance – Your health matters to us
✅ Additional Property-Specific Perks – Because every location has something special to offer
But we don’t just offer jobs—we help you build careers. With internship programs, training plans, hundreds of self paced on line classes, and opportunities at 70 hotels nationwide, you can grow your future the way you want.
Ready to take the next step? Join a team that values you and your future!
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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy
