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Catering coordinator

Hilton Charlotte University Place
Charlotte, NC Full Time
POSTED ON 1/10/2025
AVAILABLE BEFORE 2/8/2025

The Hilton Charlotte University Place is hiring a Sales & Catering Coordinator. Supports the Sales & Catering team including managing schedules, creating sales documents and proposals, generating reports related to sales activities and revenue data, as well as handling and prioritizing customer requests while the sales team is out of the office.

  • To perform this job successfully, and individual must be able to perform in a fast-paced environment, excellent communication, organization and time-management skills are required, as well as the ability to handle multiple projects and priorities.
  • Minimum of 1 year administrative experience and / or one to two years related experience and or training; or equivalent combination of education and experience is preferred.
  • OnQ PM experience preferred but not required. Proficiency in Excel, a plus.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence and procedure materials.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and talk or hear.
  • The employee is regularly required to sit.
  • Specific vision abilities required by this job include ability to adjust focus.
  • Ability to lift, push or pull occasionally up to 50 lbs. maximum.
  • Handles all incoming calls and walk-ins to distribute to appropriate salesperson.
  • Keeps up-to-date records of Delphi Reports due to corporate · Enters Accounts / Bookings into Delphi.
  • Works with all departments on development and distribution of banquet event orders, amenities, rooming lists, parking passes and anything else sales deems important.
  • Assists Group Sales Managers / Directors in the turnover process to reservations · Distributes all banquet function sheets, which include revisions and pop-ups.
  • Maintains accurate pending file trace system to include creation of labeled file folders, follow-up of returned contracts, receipts of deposits, guaranteed counts, rooming lists, and cut-off dates.
  • Place calls to contacts to make any necessary changes as requested by the Sales Manager / Director.
  • Assists in the distribution of the 10-day resume and BEO packets.
  • Works with accounting to develop upcoming group accounts / work with sales to manage accounts.
  • Maintains sales office calendar.
  • Creates monthly purchase orders and check requests.
  • Handles site inspections and walk-ins during the absence of Sales Manager.
  • Participates in weekly sales meetings.
  • Performs other duties as assigned by management.
  • Last updated : 2024-11-08

Salary : $18 - $20

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