What are the responsibilities and job description for the Restaurant Cocktail Server position at Hilton Charlotte Uptown?
The Hilton Charlotte Uptown is an upscale full-service property featuring 400 state of the art guestrooms and 35,000 ft. of banquet space in the heart of Uptown Charlotte. At the Hilton Charlotte Uptown, team members enjoy a fun and caring environment where individual contributions are valued and celebrated every day. We are currently looking for a Full-Time PM Cocktail Server to join our team!
The Cocktail Server is responsible for providing outstanding guest service by taking prompt menu orders and ensuring high quality of food delivery and guest experience. Completes all restaurant/bar duties as required.
In addition, we are looking for someone who has customer service/serving experience.
The ideal candidate for the position is someone who is naturally friendly and outgoing, has an upbeat personality, and a drive to succeed. In addition, we are looking for someone who has customer service or serving experience.
Key Responsibilities of the Cocktail Server:
- Meet/exceed customer expectations
- Respond to guest requests in a timely, friendly and efficient manner
- Must be able to work the PM/2nd shift 4pm-12am
- Ensure knowledge of menu and restaurant promotions and specials
- Take guest beverage and/or food orders and input orders in Micros point-of-sale system
- Retrieve and deliver food and beverage orders in a timely manner
- Replenish beverages and ensure guest satisfaction throughout the meal service
Benefits of this position include:
- GO Hilton Travel discount program
- Discounted CATS Bus/Lynx Passes
- Free uniforms
- AND MUCH MORE!
Candidates will need to be available for PM shift scheduling - 4PM-12AM. Scheduled days will include weekdays and weekends.
Hilton Charlotte Uptown is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to tracey.milcarek@hiltoncharlotteuptown.com or call 704-331-4311 to let us know the nature of your request.
