What are the responsibilities and job description for the Front Office Manager position at Hilton Columbus at Easton?
Company Description
The AAA 4-Diamond Hilton Columbus at Easton is a 345-room hotel located in the heart of Easton Town Center, offering the best shopping, dining, and entertainment options. Conveniently situated just 10 minutes from Port Columbus International Airport (CMH) and 15 minutes from downtown Columbus and Ohio State University. With a 40,000 square foot conference center and various dining venues, it provides every possible convenience for guests.
Role Description
This is a full-time on-site Front Office Manager role located in Columbus, OH at the Hilton Columbus at Easton. The Front Office Manager will oversee daily front office operations, manage staff, ensure exceptional customer service, and maintain high standards of guest satisfaction.
Qualifications
- Office Administration and Front Office skills
- Strong Customer Service and Customer Satisfaction focus
- Excellent Communication skills
- Experience in hotel or hospitality industry is a plus
- Knowledge of reservation systems and front office management software
- Ability to multitask, prioritize, and work well under pressure
- Bachelor's degree in Hospitality Management or related field
