What are the responsibilities and job description for the Night Auditor position at Hilton Garden Inn Airport Indianapolis, IN?
Hilton Garden Inn Indianapolis Airport of Schahet Hotels is seeking a Night Auditor to join our growing team.
Are you a night owl wanting to work in a guest-facing role? The Night Auditor's responsibilities include, but are not limited to, guest interactions, checking guests in and out, performing financial transactions, and completing the night audit functions of the hotel. The ideal candidate needs excellent communication skills and unwavering integrity. A night audit position is an amazing first step for a career in the hospitality industry.
About Us
As a leader in the hospitality industry, Schahet Hotels has built a reputation based on exceptional culture and superior service. We have earned the title of “Best Places to Work” the past 3 years (‘21, ‘22, ‘23, '24) and are excited to expand our team as we continue to grow! While a large organization, we believe culture is the forefront of our business. We refer to our shared values as RISE: Respect, Integrity, Service, and Excitement. We believe that when our team members are happy, everyone benefits!
Benefits
- Insurance
- Medical
- Dental
- Vision
- VPS
- PTO
- Employee Discount
- Employee Assistance Program
- 401K w/ Match
- Life Insurance
- Referral Bonus Program
Responsibilities
- Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house
- Explain and provide any promotional items to each guest checking in
- Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met
- Cover other areas of hotel as needed
- Document any guest accidents by completing the accident report form
- Complete the maintenance log whenever a complaint is reported
- Maintain all areas of the front desk
- Take the initiative to greet guests in a friendly and warm manner
- Other duties as assigned
Qualifications
- High School diploma/GED required
- Some college preferred
- Good accounting and math skills
- Experience handling cash, credit card procedures, and use of math concepts
EEO Statement
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.