What are the responsibilities and job description for the Night Auditor/Front Desk Agent position at Hilton Garden Inn Amarillo?
**SIGNING BONUS**We’re looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts, processes invoices and prepares paychecks. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
Responsibilities
- Check in guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies
- Reconcile accounts
- Investigate and resolve out-of-balance accounts
Job Types: Full-time, Part-time
Pay: $11.00 - $13.00 per hour
Expected hours: 35 – 38 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Holidays
- On call
- Overnight shift
- Weekends as needed
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $11 - $13