Night Auditor

 Closing and balancing all room accounts
 Counting and balancing cash and credit card receipts
 Balancing direct bill accounts
 Verifying and balancing vouchers
 Running a trial balance report
 Investigating or analyzing out-of-balance situations
 Making adjustments or corrections to accounts as needed
 Printing and distributing various computer audit reports
 Completing required revenue and expense reports
 Preparing guest folios for Express Check Out
 Knowledge of and ability to perform all Guest Services Representative responsibilities
 Knowledgeable of hotel fire and safety procedures; monitoring and maintaining property security.
 Ability to open and stock daily breakfast as needed
 Providing information to guests about hotel services, facilities, and other amenities
 Responding to requests from guests for assistance and information about the local area (e.g. directions, places to eat, etc.)
 Listening and responding to guests’ requests or complaints and communicated these requests and complaints to appropriate team members
 Balancing shift work and cash drawers
 Knowledge of and ability to perform shuttle/van driver responsibilities as needed

Requirements:

 Prior front desk and/or customer service experience is preferred
 Customer-service oriented
 Excellent interpersonal skills
 Strong initiative and work ethic
 Punctual , reliable, and regular attendance
 Strong attention to detail
 Ability to work in a fast-paced environment
 Excellent communication skills – verbal and written
 Strong analytical and problem solving skills
 Knowledge of local geographic area, including businesses/services, attractions, and major roads/highways
 Valid driver’s license and Department of Motor Vehicles Report (if applicable) o Must have and maintain a valid driver’s license and meet the required criteria for driving a company vehicle

Apply online at www.qocnc.com/careers/ under Hospitality

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $15