What are the responsibilities and job description for the Front Desk Associate - Hilton Garden Inn position at Hilton Garden Inn Bloomington West?
At Hilton Garden Inn Bloomington West, we pride ourselves on creating a welcoming and positive experience for every guest. As part of the Hilton family, we believe in heartfelt service, a clean and comfortable stay, and providing growth opportunities for every team member.
What You’ll Do:
As a Front Desk Agent, you are the first and last impression for our guests. You’ll greet them with a smile, assist with check-in/check-out, handle guest inquiries, and ensure their stay is exceptional from start to finish.
Your Day-to-Day Will Include:
- Greeting guests with warmth and professionalism
- Managing guest check-ins and check-outs efficiently
- Answering phones and addressing guest needs or concerns
- Handling reservations, payments, and room assignments
- Collaborating with housekeeping and maintenance to meet guest expectations
What We’re Looking For:
- A friendly, customer-focused personality
- Excellent communication and multitasking skills
- Previous front desk or hospitality experience is a plus, but not required
- Flexible availability including weekends and holidays
- Ability to remain calm and confident in busy or challenging situations
Why You’ll Love Working With Us:
Competitive pay
Hilton travel discounts worldwide
Opportunities for growth and advancement
Supportive and fun team environment
Job Types: Full-time, Part-time
Pay: From $17.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Night shift
Work Location: In person
Salary : $18