Demo

Hotel Front Desk Agent

Hilton Garden Inn Danbury
Danbury, CT Full Time
POSTED ON 3/29/2025
AVAILABLE BEFORE 5/28/2025

Hilton Garden Inn Danbury is hiring for a Guest Service Representative (Hotel Front Desk Agent). This position will require a flexible schedule and the availability to work 7am-3pm on some days and 3pm-11pm on others. Must be proficient with computers and a fast paced environment. Must be able to Multi-task. This can be a full time or part time position.

Weekends and Holidays are required.

Hilton OnQ Experience Preferred.

We offer a fast paced, hotel environment with a very attractive employee travel plan.

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Hotel Front Desk Agent?

Sign up to receive alerts about other jobs on the Hotel Front Desk Agent career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$28,917 - $36,864
Income Estimation: 
$37,876 - $55,679
Income Estimation: 
$28,917 - $36,864
Income Estimation: 
$37,876 - $55,679
Income Estimation: 
$37,876 - $55,679
Income Estimation: 
$37,364 - $49,338
Income Estimation: 
$37,364 - $49,338
Income Estimation: 
$47,129 - $61,962

Sign up to receive alerts about other jobs with skills like those required for the Hotel Front Desk Agent.

Click the checkbox next to the jobs that you are interested in.

  • Risk Analysis Skill

    • Income Estimation: $42,097 - $91,357
  • Credit and Collections Software Skill

    • Income Estimation: $55,019 - $71,101
    • Income Estimation: $55,827 - $76,090
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Hotel Front Desk Agent jobs in the Danbury, CT area that may be a better fit.

AI Assistant is available now!

Feel free to start your new journey!