What are the responsibilities and job description for the Hotel Maintenance position at Hilton Garden Inn / Home2 Suites by Hilton Houston?
Job Description
Job Title: Maintenance
Responsible primarily for general maintenance, preventative maintenance and repairs in hotel guest rooms, meeting space, restaurant and common areas. Perform some repairs on mechanical, electrical, plumbing, kitchen, and laundry areas and equipment.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Responsible for engineering and maintenance operations of the hotel, hotel property, restaurant and grounds.
Responds to engineering and maintenance concerns.
Performs and/or monitors maintenance and preventative maintenance projects.
Responds to all building related safety concerns.
Maintains departmental compliance with hotel maintenance procedures.
Supports hotel departmental maintenance programs and executes daily, weekly and monthly checklists.
Assists in the supervision of temporary maintenance projects.
Assist management in specifying proper supplies and equipment for operations.
Responds to hotel guest related concerns with a positive guest centered and hospitable manner.
Maintain the guest rooms, public space, and back of the hotel areas in good repair by performing various tasks related to a variety of trades including carpentry, plumbing, electrical, air conditioning, painting, wall covering and tiling to ensure an attractive and well-maintained hotel.
Must possess knowledgeable of basic hand/power tool operation.
Clean and maintain pool and spa area.
Must be available to respond to emergencies when not physically at the job site.
Perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger.
Works well under pressure of maintenance issues at time of check-in/check-out of guests and handle multiple tasks at once.
Education and/or Experience
At least 6 months hotel maintenance department experience in a similar capacity.
Should have basic understanding of painting, electrical, plumbing and carpentry.
Experience handling common housekeeping, maintenance and pool chemicals in a safe manner and encouraging the safe use of those chemicals by all appropriate employees.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hand to finger, handle or feel objects, tools and/or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk and hear. Employee will be occasionally exposed to housekeeping, maintenance and pool chemicals. The employee must occasionally lift push pull and/or move up to 75 pounds.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
