Task Force General Manager

Pacifica Hotels is seeking a Task Force General Manager to join the team! The Task Force General Manager is responsible for all day-to-day hotel operations, providing impactful leadership and support to the team, quality assurance, driving exceptional guest service standards, superior guest satisfaction, ongoing enhancement of service and quality improvements at the hotel, associate development and engagement, fiscal responsibility and a strong working knowledge of financial statements and internal controls during the duration of each assignment. A Task Force General Manager position with Pacifica is a roll-up your sleeves role that when necessary, will require the individual to work in multiple departments to support and lead the team.

Responsibilities and Duties Include but Not Limited to the Following:

• Subrogate and temporary reporting to the Regional Director of Operations when assigned to a property.
• Provides task-force support as needed in the field, supporting acquisitions, dispositions, management transitions, or other management support roles as needed or as tasked by the senior management team.
• Serves as acting General Manager of hotels in transition and provides corporate support for projects as directed. Responsible for the team leadership and results of hotels as assigned.
• Assumes full responsibilities as the acting GM, managing all revenues, cost controls, team development, staffing, conflict resolution, and all facets of the daily operations while supporting Pacifica Hotels’ vision, mission, values, and goals.
• Identifies challenges and opportunities for improvement at the property level and works with assigned corporate staff to provide resolution to these issues.
• Serves as an interim or additional department manager for operating hotels as needed.
• Assists operating hotels with additional support as needed in identification and resolution of challenges related to financial performance, guest satisfaction, property condition or employee engagement.
• Provide effective communication and works within established company guidelines and operating procedures.
• Provide regular updates to corporate staff of operations progress, challenges and opportunities.
• Ensure that corporate reporting deadlines are met.
• Assists Operations department with additional projects, deployments and implementation schedules as needed.
• Assists operations department and properties with systems support and training as needed.
• Participates with the Senior Management Team in the development, review, and distribution of Standard Operating Procedures for both corporate and property level needs.
• Participates with Corporate Departments on the roll-out and deployment of property specific, regional, or company-wide initiatives as they pertain to operations.
• Ensure financial results, high guest satisfaction, and positive team spirit are a priority.
• Leads by example with integrity.

Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation. Our client also encourages quarterly team building and giving back to the communities in which they work through regular volunteering, and select charity promotions throughout the year.

Salary Range: $120,000-$130,000 per year

Other: Must be CA based