What are the responsibilities and job description for the Operations Supervisor position at Hilton Garden Inn Midtown?
The Hilton Garden Inn hotel seeks an energetic, enthusiastic, people-focused leader. Our ideal candidate will be able to drive our culture and create an experience for guests and team members. We are a locally operated hotel. Our niche is to create personalized, best-in-class hospitality.
The hotel is off Dana Ave, near the I-71 corridor. We are in the midtown section of the city, near Xavier University.
Duties
* Ensure the Front Office Team is delivering a great service experience.
* Ensure Brand and Mgmt company standards are followed.
*Be able to take initiative to find solutions to problems without supervision.
*Manage day to day staffing needs.
*Act as a " manager on duty. "
*Educate and train team as needed.
* Follow financial guidelines for the departments you will supervise.
* Oversee guest service, night audit, and supervise housekeeping leadership during second shift.
*Promote sales and drive revenue.
* Work with our evening F and B operation to ensure a quality experience for our guest and team members.
* Complete a property walk daily.
* Manage administrative responsibilities while balancing hotel operation needs.
Salary : $17 - $20
