Hotel Front Desk Receptionist

Now hiring for a full-time PM Front Desk Agent at the Hilton Garden Inn Olathe.

The shifts for this position can vary slightly but are usually 3pm-11pm.

We are looking for someone to join our team who is reliable, intelligent, kind, as well as someone who is considerate, a team player, and a problem solver.

The Front Desk team is responsible for checking guests in and out via the front desk system (PEP), creating and modifying reservations, answering telephones and transferring calls, following distinguished accounting procedures, running reports and utilizing the information provided in them, and most importantly, providing impeccable customer services to all of our guests.

Other duties include:

Completing and verifying all shift reports in accordance with company policies and procedures.
Communicate all pertinent shift information to supervising executive and other desk staff.
Run end of day paperwork, including use of Excel and other computer programs.
Respond to guest inquiries regarding hotel services, reservations, attractions, directions, etc.
Must smile, acknowledge, and greet guests in a friendly manner at the front desk and other public areas.
Must be willing to work as a team player and assist other departments as need.
Must have a true desire to satisfy the needs of others in a fast paced environment.
Any other duties as assigned.

Minimum Skill Requirements:

Must be able to operate basic office machines i.e. copier, fax, printer, etc.
Must possess moderate computer skills, i.e. Word, Excel, Internet, & Email.
Must display very good organization and time management skills; punctuality is extremely important.
Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities.
Must be able to consistently work under pressure and simultaneously prioritize multiple projects.
Must be able to self-motivate and be able to handle an independent work environment.
Requires strong knowledge of the English language including speaking, reading and writing. Bilingual applicants are encouraged.
Must be able to stand and walk for long periods of time. Lift/pull/push of 25 lbs. may be required.

Benefits:

Hilton hotels offers fantastic discounts to employees! Employees also get to give hotel discounts to their friends and family. Our management company, Heart of America, has many different hotel brands and restaurants in our portfolio that employees get great discounts at as well. Our onsite restaurant, Johnny's Italian Steakhouse and our sister property's restaurant the Burger Shed, have phenomenal food where employees receive a 50% discount!

Full-time employees are eligible for health insurance, a 401k plan with matching, and 5 days of paid vacation after one year of employment. Heart of America also partners with AFLAC for any supplemental insurance needs.

**Local applications only. Visa sponsorship not available**

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance

Schedule:

• 8 hour shift
• Evening shift
• Holidays

Application Question(s):

• On the days you are available, are you available for 3pm-11pm shifts? If not, please specify which shifts you are available for.
• Are you available on Saturdays and Sundays?

Work Location: In person

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Olathe, KS 66062: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift

Ability to Commute:

• Olathe, KS 66062 (Required)

Ability to Relocate:

• Olathe, KS 66062: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $17