What are the responsibilities and job description for the Night Auditor position at Hilton Garden Inn Oldsmar?
Overview
We are seeking a dedicated and detail-oriented Night Auditor to join our team in the hospitality industry. The Night Auditor plays a crucial role in ensuring smooth operations during the overnight shift, providing exceptional guest services while managing front desk responsibilities. This position requires a strong commitment to guest satisfaction and the ability to handle various tasks efficiently in a fast-paced environment.
Responsibilities
- Perform nightly audits of financial transactions and ensure accuracy in all reports.
- Manage front desk operations, including check-ins and check-outs, while providing excellent customer service.
- Address guest inquiries and concerns promptly, ensuring a positive experience for all guests.
- Maintain accurate records of room availability and reservations.
- Handle phone calls with professionalism, utilizing effective phone etiquette to assist guests.
- Collaborate with other departments to ensure seamless communication and service delivery.
- Prepare daily financial reports and summaries for management review.
- Monitor hotel security and safety protocols during the night shift.
Requirements
- Previous experience in front desk operations or hospitality management is preferred.
- Excellent guest relations skills with a focus on customer satisfaction.
- Exceptional attention to detail and strong organizational skills.
- Ability to work independently during night shifts while managing multiple tasks effectively.
- Strong problem-solving skills and the ability to remain calm under pressure.
Join our team as a Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during the night shift.
Job Type: Full-time
Pay: $16.50 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Overnight shift
Ability to Commute:
- Oldsmar, FL 34677 (Required)
Ability to Relocate:
- Oldsmar, FL 34677: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $17
