What are the responsibilities and job description for the Part Time Front Desk/Night Auditor position at Hilton Garden Inn Prescott Downtown?
Responsibilities:
- Greet and check-in guests in a friendly and professional manner
- Handle guest inquiries and resolve any issues or complaints
- Operate the phone system and handle incoming calls
- Assist with guest check-out and process payments
- Maintain accurate records of guest transactions and interactions
- Balance and reconcile daily financial transactions
- Prepare reports for management regarding occupancy rates, revenue, and other relevant data
Requirements:
- Previous experience in a customer service role, preferably in the hospitality industry
- Strong communication and interpersonal skills
- Proficient in using computer systems and software, including reservation systems and Microsoft Office Suite
- Attention to detail and ability to multitask effectively
- Ability to work overnight shifts, including weekends and holidays
This is an excellent opportunity for individuals who enjoy working with people and have a passion for providing exceptional customer service. As a Night Auditor, you will play a crucial role in ensuring the satisfaction of our guests during their stay. We offer competitive pay and opportunities for career growth within our organization. If you meet the requirements listed above and are interested in joining our team, please submit your application today.
Job Type: Part-time
Salary: $16.00 - $17.00 per hour
Expected hours: 16-24 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Overnight shift
Work setting:
- In-person
Experience:
- Hilton hotel: 1 year (Preferred)
- Hotel experience: 1 year (Preferred)
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Employee discount
Schedule:
- Overnight shift
Application Question(s):
- Would you be able to work overnights?
Ability to Commute:
- Prescott, AZ 86301 (Required)
Ability to Relocate:
- Prescott, AZ 86301: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $17