What are the responsibilities and job description for the Executive Housekeeping Manager position at Hilton Garden Inn Valdosta?
Objective
Commitment to providing the highest levels of comfort, cleanliness, and hospitality to guests, which leads to achieving maximum guest satisfaction and organizational profitability.
Position Overview
Provides supervision and direction for all Housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained.
Essential Job Functions
- Knowledge, understanding, and adherence to Company Core Values, Mission Statement and Hilton Way.
- Implements and maintains Housekeeping department minimum standards. Responsible for the hiring, training, coaching and supervision of staff. Prepares accurate schedules according to labor budgets and business demands.
- Plans, organizes, and monitors staff activities to ensure compliance with quality assurance standards set by the Hotel, which requires continuous visual inspection of guestrooms.
- Complete the monthly quotas set of twice yearly guestroom deep cleans, as well as quarterly guestroom inspections. Evaluate condition of furniture, fixtures, décor, etc. Make recommendations and assist in the coordination of rehab projects.
- Communicate effectively, both verbally and in writing to provide clear direction in assigning housekeeping and laundry staff in details of work. Perform interviews, reference checks and complete new hire requirements. Provide staffing, training, counseling, and performance reviews for housekeeping department.
- Distribute and delegate workload to guarantee maximum productivity and guest satisfaction with minimum outlay of expenses in terms of labor and materials. Monitor house count and make staffing adjustments accordingly.
- Manage finances of housekeeping and laundry operations including budget and inventory controls. Establish and maintain adequate supplies for efficient operation of department. Supervise the operation of laundry, supply and storage rooms. Place linen and supply orders as needed. Monthly inventory of all linens and other guest rooms items as needed.
- Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for Team Members and ensuring proper labeling of hazardous supplies.
- Plan and conduct staff meetings. Attend various other related meetings to obtain and disseminate pertinent information.
- Manage, monitor and make adjustments in order to comply with energy conservation program.
- Monitor issuance of keys and maintain inventory.
- Other duties and special projects as requested by the General Manager such as perform MOD duties.
Requirements
- Knowledge of basic sanitation requirements/controls and applications of relevant chemicals.
- Working knowledge of Federal and local regulations relating to OSHA and worker’s compensation.
- Supervisory skills to manage entire housekeeping operation.
- Ability to coordinate and cooperate with other departments regarding housekeeping services/activities.
- Ability to communicate effectively with Team Members, vendors and contractors.
- Ability to stand, walk, bend, reach and move continuously to inspect rooms on all floors of the hotel.
- Ability to handle a measured pull/push weight force of 35 lbs.
- Ability to access and accurately input information using a moderately complex computer system.
Weekend availability required.
Job Type: Full-time
Pay: $13.68 - $15.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Morning shift
- No nights
Application Question(s):
- As part of our standard procedure, we require all candidates/employees to successfully pass a drug test. Could you please confirm that you are able to meet this requirement?
- For this position, there is a requirement to be able to stand for extended periods, up to 8 hours at a time. Could you confirm if you are able to meet this physical requirement?
Experience:
- Housekeeping: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Valdosta, GA 31601 (Required)
Work Location: In person
Salary : $14 - $15