What are the responsibilities and job description for the Hotel Banquet Server position at Hilton Garden Inn?
Job Description
Job Description
What Makes a McKibbon Banquet Server?
The hotel Banquet Service is responsible for preparing coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order. Prepare tables, action stations, buffets, service carts, dessert table / carts and cordial carts. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Ensure courses are cleared and tables are properly cleaned. Respond to and try to fulfill any special banquet event arrangements. Replenish buffet items to ensure consistency and freshness in presentation. Monitor tableware to ensure it is presentable to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Bus tables by removing and separating tableware, plate ware, glassware, and flatware.
A Day in the Life :
- You will carry food, dishes, trays, or silverware from pantry to serving counters.
- You will set up attractive food displays and maintain cleanliness to ensure food safety.
- You will wipe tables or seats with dampened cloths.
- You will scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
- You will run the dishes through dishwasher and ensure all sanitation practices are followed
- You will clean up spilled food, drink or broken dishes and remove trash.
- You will maintain adequate supplies of items such as clean glassware, dishes, or trays.
- You will fill beverage and ice dispensers.
- You will stock serving areas
- You will locate and provide items requested by guests.
- You will clean and polish counters, shelves, walls, furniture, or equipment in pantry or breakfast area and mop or vacuum floors.
- You will be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- You will practice safe work habits and use required safety equipment.
- You will ensure overall guest satisfaction.
- You will perform other duties as requested by management
- Responsible for event set up, service and breakdown.
- Reports to Banquet Captain
Job Requirements
Ideal Skills & Qualities :
Perks & Benefits Beyond the Basics :
We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment :
Full Time Associates :
Financial & Occupational Wellness : All Associates
Personal Wellness : All Associates
Any state specific holiday, vacation or benefit requirements will apply