Hotel Sales Manager

Job Description

Job Description

What Makes a McKibbon Hotel Sales Manager?

As a key member of the sales team, the Sales Manager has influence and accountability for the revenue generation of the property. Reporting to the General Manager, the Sales Manager will be responsible for maintaining the highest level of competencies to help the property to achieve its business goals.

A Day in the Life :

• A sales manager will be responsible for sales and revenue generation for the business segments and events of the property as directed by the Director of Sales.
• You will be responsible for maintaining compliance and remaining up-to-date on new sales initiatives for the brand and company.
• You will be actively involved in the STAR report.
• You will implement and train on all McKibbon procedures that relate to sales, including systems and processes.
• You will maintain positive relationships with the management company, property owners, and clients.
• You will support guest experience and satisfaction in all operations.
• You will act as the face of the property by being actively involved in the local community.
• Check emails and voicemails in a timely manner.
• Review McKibbon Hospitality’s daily report.
• Participate in Daily Sales Stand-Up.
• Review daily Delphi calendar (account, group, and function traces).
• Review Delphi trace manager for past-due traces.
• Enter all sales activities into Delphi (traces, QIC, lost business).
• Review assigned hotel(s) in-house guest ledger / arrival list.
• Research and prospect leads assigned.
• Prospect to set appointments / joint appointments / tours.
• Work on and update target accounts.
• Greet all assigned in-house meetings.
• Set-up / maintain group block on group / function schedules
• Review budget and P / L with general manager.
• Provide knowledgeable input to operations team to assist in the creation of the Budget Workbook.
• Discuss interest in participating in a new hotel and / or acquisition sales blitzes with corporate sales team.
• Discuss interest in becoming a trainer for position focused training.
• Attend sales training as recommended by your general manager, Director of Sales

Requirements

Ideal Skills & Qualities :

Perks & Benefits Beyond the Basics :

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment :

Full Time Associates :

Financial & Occupational Wellness : All Associates

Personal Wellness :  All Associates

Any state specific holiday, vacation or benefit requirements will apply