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Housekeeping Room Inspector

Hilton Garden Inn
Devens, MA Full Time
POSTED ON 3/26/2025
AVAILABLE BEFORE 5/25/2025

Hilton Garden Inn is looking for a dedicated Assistant Housekeeper. Job Description: Assist the Housekeeping Supervisor. Cleans and supplies guest rooms and related areas in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations.  Lead, train and supervise Room Attendants, Public Area Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards.  Assess inventory of department supplies  Assign occupied and vacant rooms for cleaning and inspect guest rooms  Assist in tracking and execution of cleaning projects  Complete work orders, as needed  Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas.  Perform Room/Public Area Attendant and/or Houseperson duties, as needed  Provide feedback for performance evaluations of Room/Public Area Attendants and Housepersons, as needed  Respond to special guest requests in a timely, friendly and efficient manner  Reports any deviations from policies, procedures, brand standards and regulations to management  Review room assignments, priority room requests, keys and supplies from Housekeeping management.  Assist housekeepers with portable refrigerators, roll-away beds, cribs etc. as needed.  Complete daily checklists and review checklists for completion submitted by Room/Public Area Attendants and Housepersons at the end of each shift.  Perform quality checks as necessary on the television, telephone, heating/air conditioning, irons and lights.  Appropriate and proper use of cleaning equipment and supplies.  Respond to and resolve housekeeping requests.  Promptly reports emergencies, injuries, accidents, missing articles, damage, mechanical problems and safety hazards to management.  On time and at work when scheduled and in proper uniform.  Attend and conduct department meetings as scheduled.  Consistent professional and positive attitude and actions when communicating with guests and associates.  Report any incidents of guest dissatisfaction or unusual matters of significance to Leadership so that corrective action may be taken. POSITION ID: HSV-01  Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.  Check with Leadership before leaving work area for any reason  Any other tasks / duties as requested by management. REQUIREMENTS: Hours Required: The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.

Job Types: Full-time, Part-time

Pay: $15.00 - $16.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift

Work Location: In person

Salary : $15 - $16

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