What are the responsibilities and job description for the Restaurant Server position at Hilton Garden Inn?
Restaurant Server Job Description
Position Summary
The restaurant server works under the direction of the Food & Beverage Director. His or her primary responsibilities include selling and serving food and drinks in a professional manner and providing exceptional service to guests.
Primary Responsibilities
- Serve 3 – 4 tables, as determined by management.
- Complete knowledge of hotel’s food and beverage preparation.
- Able to use a computer to ring orders on a check.
- Able to interact with guests in a friendly/fast manner.
- Able to accept different types of payment and make change.
- Maintain specific side-work and ensure the total cleanliness and smooth operation of the restaurant.
- Clear and reset tables.
- Check identification of guests to ensure they are of legal age to consume alcoholic beverages. Refuse to serve beverages in a polite manner to guests who are not of legal age.
- If consuming alcoholic beverages, observe guests behavior, and monitor alcoholic consumption.
- Treat all guests in a manner to ensure their complete satisfaction. Always strive to exceed guests’ expectations.
- Report to work in a neat and clean uniform. Well-groomed hair and personal hygiene are essential.
- Other duties as assigned
Education/Experience
- High school diploma or GED preferred
- Minimum of 6 months server experience preferred
- Experience in hospitality preferred
- Possess basic math skills and cash-handling
- Licenses, certifications - applicable health and/or alcohol compliance card or ability to obtain as needed.
Physical Requirements
- Walking and standing throughout shift
- Frequent walking with some standing at times
- Frequently lifts/carries up to 25 lbs
- Able to reach hands and arms in any direction and kneel and stoop repeatedly
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Brand: Hilton Garden Inn
Address: 1017 Gateway Crossing Dr Statesville, NC - 28677
Property Description: Hilton Garden Inn Statesville
Property Number: HGISTVL
