What are the responsibilities and job description for the Customer Service Agent position at Hilton Grand Vacations, Inc.?
About This Role: We are seeking a highly motivated and organized Front Desk Clerk to join our team at Hilton Grand Vacations, Inc.
Job Description: The Front Desk Clerk will be responsible for providing exceptional customer service to guests and owners, handling all aspects of front desk operations, and maintaining a clean and welcoming environment.
Key Responsibilities:
- Ensure that all guest interactions are positive and respectful
- Handle guest reservations, check-ins, and check-outs
- Respond to customer inquiries and resolve any issues in a timely manner
- Maintain accurate records and reports
What We Offer: In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as opportunities for professional growth and development.
