Coordinator Escrow

Here’s why you will love it here:

• Recognition Programs and Rewards
• Excellent health care options, including medical, dental, and vision
• A people-first culture
• Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
• Perks at work: Employee Pricing platform
• Employee Assistance Program that supports your physical and mental well-being.
• Paid Vacation Time and Paid Sick Days
• 401(k) program with company match
• Tuition reimbursement programs
• Numerous learning and advancement opportunities
• And more!

Essential Job Functions:

• Responsible for the regular processing, closing and administration as it relates to various escrow accounts, including accurate and efficient data entry of daily bank deposits into the source system utilizing information from multiple reporting sources and business units within established deadlines.
• Maintains escrow accounts in a fiduciary capacity to ensure funds are received and/or disbursed according to governing escrow rules, regulations and/or instructions.
• Creates, manages and maintains reports, transmittals and/or other documentation to support escrow transactions.
• Communicates directly with field sales relating to any discrepancies in support documentation.
• Conducts general escrow administration required to perform overall responsibilities such as: bank deposits, deposit disbursement, issuance of checks and wires.
• Utilizes internal and external systems to perform job functions.
• Performs duties utilizing generally accepted practices related to escrow fiduciary responsibilities to ensure segregation of duties to prevent fraud and manage customer personal and private information. Manages and performs customer refunds, assists with credit card disputes or banking discrepancies.
• Assists with the business to business relationships established by the organization and may be required to communicate with consumers on a regular basis to provide certain services.
• Communicates and acts as the escrow liaison with escrow business partners. This accountability requires developing and maintaining effective working relationships with business vendors to ensure timely and efficient processing.
• Assists in the onboarding of new clients or business opportunities.
• Performs substantial data entry using multiple systems.
• Actively participate in the identification and resolution of issues related to the business.
• Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
• Completes all required Company training/compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures.
• Performs other related duties as assigned.

Required Qualifications:

• Advanced computer skills with strong working knowledge of MSOffice
• Experience with title closing software
• Detail-oriented with high degree of accuracy in data-entry
• Possess strong communication, both written and verbal
• Ability to multi-task, meet deadlines, and effectively work within and across departments
• Driven personality to success, learn, and develop
• Independent self-starter

Preferred Qualifications:

• Experience with Title Express
• Title Agent License

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

We offer an excellent benefit package to our full-time Team Members that include Day One medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.