What are the responsibilities and job description for the Coordinator Outbound Call Compliance position at Hilton Grand Vacations?
The primary function is to oversee and perform compliant operation of calling systems to manually approve and initiate calls for the Outbound department.
- Initiate calls for available agents on approved system broadcast parameters while following the business rules for HGV contact centers.
- Performs related tasks for the Outbound dept. to support the department’s efficiency and productivity such as QA of reports, agent functionality, and process automation as needed.
