What are the responsibilities and job description for the Coordinator Spa Front Desk position at Hilton Grand Vacations?
At Hilton Grand Vacations, we believe in crafting outstanding experiences for our guests and our team members. As a Spa Coordinator, you will be part of a dynamic team in a stunning location at Los Abrigados in Sedona, AZ, working to provide flawless, relaxing, and rejuvenating experiences for our guests. This role offers a chance to showcase your outstanding organizational skills and passion for hospitality in an encouraging and inclusive environment.
Why do Team Members Like Working for us:
- Day 1 Benefit Eligibility
- Recognition Programs and Rewards
- Discounted Hilton hotel rates worldwide!
- 401(k) program with company match.
- Paid Time off and Paid Sick Days
- Employee stock purchase program
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
- And more!
As a Spa Coordinator, you will be at the heart of our spa operations, ensuring everything runs smoothly and efficiently. Your responsibilities will include:
- Greeting and assisting guests in a friendly and professional manner
- Scheduling and managing spa appointments to ensure efficient use of resources
- Coordinating with therapists and other spa staff to deliver a seamless guest experience
- Maintaining the cleanliness and ambiance of the spa area
- Handling guest inquiries and resolving any issues promptly and effectively
- Promoting spa services and products to improve the guest experience
- Managing inventory and ordering supplies as needed
- Ensuring compliance with all health and safety regulations
To be successful in this role, candidates must demonstrate:
- Proven experience in a similar role within the hospitality or spa industry
- Outstanding organizational and multitasking skills
- Strong communication and interpersonal abilities
- A positive, can-do attitude and a dedication to providing world-class customer service
- Ability to work flexible hours, including weekends and holidays
- Knowledge of spa software and basic computer skills
- A high school diploma or equivalent experience; additional education in hospitality or related fields is a plus
Join us and be part of a team that is passionate about delivering outstanding guest experiences and achieving ambitious goals. If you are determined to succeed and ready to contribute to our success, we want to hear from you!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
