What are the responsibilities and job description for the Customer Service Representative position at Hilton Grand Vacations?
Job Description
Working at HGV
Be part of a team that creates amazing experiences for our guests while enjoying a rewarding career with a worldwide leader in vacation ownership. Our Team Members enjoy exceptional benefits, competitive pay, and long-term growth potential. If you are ready to take your career to the next level, consider joining our Call Center team and embark on an exciting journey.
About The Role
As an Outbound Vacation Sales Representative, you will sell mini-vacation packages to our members and guests who are eager to travel once again. With our innovative contact system offers you will have the chance to connect to a new guest approximately every 90 seconds while you are on site.
Key Responsibilities :
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- Sells mini-vacation packages for various property locations while adhering to the corporate Telemarketing rules.
- Provide appropriate and accurate information about Hilton Grand Vacations, HGVC resorts, off-site accommodations, promotions, and premiums.
- Build interest and excitement about the HGVC mini-vacation package for the prospects.
- Treat every potential customer with professionalism, courtesy, and respect.
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Why Do Team Members Love Working for Us?
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Job details
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Join us for walk-in interviews every Tuesday & Thursday from 10 : 00 AM -12 : 00pm and 1 : 00PM – 4 : 00 PM at 5555 Badura Avenue Ste # 160, Las Vegas, NV 89118
What Are We Looking For?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience :
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It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :
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Our dedication to excellence is recognized and celebrated by some outstanding accolades, including having been named to Newsweek’s “Top 100 Most Loved Workplaces®” list for the third year in a row and placed fourth on the list this year, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation’s “Best Adoption-Friendly Workplaces” list, becoming a Great Place to Work® certified company in 2022.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Salary : $85,000
