Director of Recreation and Activities

Come join our amazing Team at the Stonewater Cove Resort, a luxurious 38-unit property on Table Rock Lake in the beautiful hills of the Missouri Ozarks! Our property is located on nearly 500 acres of hills, forest and lakefront. It is the perfect location for outdoor adventures with zip-lines, ATV trails, fishing, and boating available. You’ll be working alongside approximately 60 fellow Team Members who are dedicated to providing memorable vacation experiences to our Owners and Guests- we can’t wait for you to join us!

Why Join Us? Because it's "Where You belong"!

• Medical, Dental, and Vision benefits including 401K with w/company match and PTO starting on Day 1
• Travel discounts, and exclusive experiences at world-class resorts.
• Work in a dynamic, fun environment with opportunities for growth and development
• Be part of a team that values creativity, innovation, and fresh ideas
  
  

What will you be doing as a Team Member?

The Recreation Director works with the Resort Leadership to ensure the overall supervision, coordination and implementation of guest activity programs and group recreation/leisure activity programs, pool activities, activities center and fitness center. The Recreation Director operates with meaningful latitude in the supervision of the overall recreation program. Stays in sync with all state regulations to operate the activities center, fitness center, and to conduct recreational and pool activities. This position requires an adventurous spirit and love of the outdoors!

You are responsible for driving company success through performing the following tasks to the highest standards:

• Managing all aspects of staffing, programming, safety procedures, planning and implementing guest events to entertain our guests.
• Hiring, coaching, and providing direction and guidance in the recreation department.
• Delivering outstanding guest/owner service at all times.
• Collaborating with Resort Management to create an annual budget outlining all revenues and expenses for the fiscal year. Updating forecasts and justifying revenues and expenses monthly. Adhering to all cash handling procedures as designated by Standard Operating Procedures.
• Evaluating programs for effectiveness and participation and adapting programs as necessary. Continuously seeking new and exciting programs and ideas to improve, expand and maintain the overall program. Monitoring and evaluating recreation program content and preparing communication material (flyers, handouts, postings, etc.) to attract participants and promote program awareness and interest.
• Coordinating special functions with the Resort Manager, Guest Service Manager, and S&M Teams.
• Enhancing services by supervising pool activities, pools, towel inventory control, and other activity common areas.
• Maintaining and ordering recreation supplies and inventory.
• Ensuring proper cleanliness and maintenance of all areas of responsibility to include but not limited to pools, pool decks, children’s club, and fitness center.
• Resolving problems arising from owner/guest concerns with a commitment to satisfying every owner/guest.
• Performing other reasonable duties as requested by management.
  
  

What Are We Looking For

To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:

• At least 2 years of experience in Resort Recreation, Cruise Ship Entertainment, or Resort/Hospitality management, or 3-5 years of related experience.
• Ability to tolerate and work in outdoor temperatures and environments.
• Ability to react calmly and effectively in emergency situations.
• Demonstrates excellence in service quality standards that impact guest satisfaction, responding to guests in a timely and professional manner. A courteous and professional demeanor is essential when handling upset guests and difficult situations.
• Valid Driver’s License.
  
  

In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred:

• Experienced customer service professional
• Experience with entertainment programming in a fast-paced environment.
  
  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.