What are the responsibilities and job description for the Floor Manager Housekeeping position at Hilton Grand Vacations?
HGV now offers Day One Team Member Benefits!
We are looking for a Housekeeping Floor Manager to join the team at Hilton Grand Vacations on the Boulevard
Why do team members like working for us:
- Competitive base pay
- Benefits on day one
- Daily Pay* - get your earned pay any time before payday
- Recognition Programs and Rewards
- Discounted Hilton hotel rates worldwide
- 401(k) program with company match
- Employee stock purchase program
- Paid Holidays, Sick days, and Generous Paid Time Off Program
- Tuition reimbursement
- Numerous learning and career advancement opportunities
.Responsibilities:
- Ensures all assets of the Housekeeping department, equipment, supplies and storage are properly locked and secured.
- Routinely inspect units and common areas to ensure they are in compliance with departmental standards.
- Monitors guests requests and complaints, resolving issues and coordinating efforts with other departments as necessary to provide excellent service.
- Assists in ensuring that an accurate inventory of linens and supplies are maintained.
- Supervises all laundry operations and assists with the carpet and floor maintenance program.
- Assists with hiring, supervising, disciplining and training of all staff under the direction of the Housekeeping Department
- Manages administrative tasks associated with maintaining proper documentation such as payroll timekeeping records, staff schedules, vacation hours, etc.
- May investigate accidents and initiate accident reports recommending appropriate corrective action. Ensures all departmental staff is working safely and in accordance with OSHA regulations.
- Adheres to all corporate required purchasing policies and controls to include all outside contractor bids, budgets and schedules.
- May be required to conduct departmental meetings.
