What are the responsibilities and job description for the Food and Beverage Server position at Hilton Grand Vacations?
WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY*
At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect.
The Food & Beverage Server performs duties as instructed and always maintains a clean and professional work area. Ensures our guests receive the highest standards of quality of beverage, food, and timely and courteous service. Serve alcoholic and non-alcoholic beverages and food to patrons following sequence of service.
Ensures quality of service and commitment and dedication to our Inspired Hospitality culture is expected to be displayed towards members, owners, guests and team members at all times.
Here’s why you will love it here:
- Recognition Programs and Rewards
- Excellent health care options, including medical, dental, and vision
- A people-first culture
- Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
- Perks at work: Employee Pricing platform
- Employee Assistance Program that supports your physical and mental well-being.
- Paid Vacation Time and Paid Sick Days
- 401(k) program with company match
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
- And more!
What will you be doing?
- Complete all the opening and closing duties. Monitor and maintain cleanliness and organization of tables and service area throughout the shift.
- Greet guests in a timely, courteous and professional manner. Anticipate guests needs throughout service.
- Take accurate food and drink orders from guests.
- Demonstrate knowledge of food menu and beverages, presentation and preparation.
- Retrieve orders of food and beverages from designated areas. Connect with cooks and bartenders for accurate preparation.
- Input orders in the POS system timely and correctly, open tabs following SOP’s, present checks in a timely manner and adhere to the payment and cash handling procedures.
- Complete end of the day paperwork as outlined by Accounting SOP.
- Perform general cleaning tasks adhering to health code standards.
- Complete or perform any other reasonable request assigned by management.
What are we looking for:
- 0-3 years related experience
- Must be 21 years of age.
- Physically demanding requirements that require the ability to bend, lift up to 30 lb., reach overhead, climb, sit, stand, walk, push, pull and move about the work area of limited space.
- Moderate noise, outdoor weather conditions, high places, extreme heat and/or cold.
- TIP & Serv Safe Certifications Required
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
- Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
