What are the responsibilities and job description for the Front Desk Clerk (Part Time) position at Hilton Grand Vacations?
Work for a winning team that now offers Day One Team Member Benefits and Daily Pay*! We are pleased to extend benefits eligibility to part-time Team Members.
Do you enjoy helping guests and owners make memories of a lifetime? At Hilton Grand Vacations our goal is to make someone’s day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect.
Viva Las Vegas! We have an amazing opportunity to join the Hilton Grand Vacations Family. The Boulevard is a 1228 suite resort, located on a 10-acre site at the north end of the world-renowned Las Vegas Strip. We are a service-oriented team where we strive every day to ensure our owners, members and guests can create wonderful vacation memories! Our focus is putting people first, ensuring team members become family, guest become Owners, and Owners become the heart of everything we do.
We are looking for a Front Desk Clerk to join our team at Hilton Grand Vacations Club on the Boulevard. In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart.
Why Do Team Members Like Working For Us
To fulfill this role optimally, you must possess the following minimum qualifications and experience:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Do you enjoy helping guests and owners make memories of a lifetime? At Hilton Grand Vacations our goal is to make someone’s day, every day. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect.
Viva Las Vegas! We have an amazing opportunity to join the Hilton Grand Vacations Family. The Boulevard is a 1228 suite resort, located on a 10-acre site at the north end of the world-renowned Las Vegas Strip. We are a service-oriented team where we strive every day to ensure our owners, members and guests can create wonderful vacation memories! Our focus is putting people first, ensuring team members become family, guest become Owners, and Owners become the heart of everything we do.
We are looking for a Front Desk Clerk to join our team at Hilton Grand Vacations Club on the Boulevard. In this position, you will ensure every interaction with an owner or guest is a positive and memorable experience from the time they arrive on the property until they depart.
Why Do Team Members Like Working For Us
- Competitive hourly pay and positive team environment.
- Daily Pay *
- Recognition Programs and Rewards
- A people-first culture
- Supportive leadership
- Numerous learning and advancement opportunities
- And much more!
- Accesses reservation system to resolve unit availability and assists guests with reservations or changes as required.
- Ensures accurate charges and credit are posted and payment is collected.
- Handles credit card and cash transactions and responsible in balancing any cash related postings.
- Issue safety deposit boxes to the guest and owner as needed and control room key while upholding guest and owner’s privacy, security and confidentiality.
- Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
- Prepares and consistently restocks the front desk with supplies including preparing arrival packets.
- Provides information on area attractions and resort amenities.
- Other tasks may be asked by management as needed.
To fulfill this role optimally, you must possess the following minimum qualifications and experience:
- High School Graduate or Equivalent
- Proficient English language interpersonal skills to communicate both verbally and in writing with guests, owners and co-workers, and fully comprehend job assignments.
- Have open availability to adjust to schedule changes and cover shifts on short notice in order to meet business demands.
- Ability to multi-task responsibilities and prioritize duties to organizational demands
- Prior cash handling and data entry experience required.
- Previous customer service experience
- Prior hospitality or related experience.
- Previous Front Desk or relevant work history
- Bilingual
- Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
