What are the responsibilities and job description for the Guest Ambassador position at Hilton Grand Vacations?
Hilton Grand Vacations is a global leader in vacation ownership, managing high-quality, shared-ownership properties in desirable locations. Our innovative club membership programs offer exclusive exchange, leisure travel, and reservation services for our Members. With a focus on exceptional service and hospitality, our over 10,000 Team Members around the world create memorable travel experiences for our guests.
This is a full-time on-site role for a Guest Ambassador located in Tampa, FL. The Guest Ambassador is responsible for providing exceptional customer service to guests, assisting with check-ins and check-outs, addressing guest inquiries and concerns, and ensuring a positive guest experience throughout their stay.
- Customer Service and Hospitality skills
- Excellent Communication and Interpersonal skills
- Attention to Detail and Problem-Solving skills
- Ability to work in a fast-paced environment
- Flexibility and Adaptability
- Experience in the hospitality industry is a plus
- High school diploma or equivalent
