What are the responsibilities and job description for the Guest Service Coordinator position at Hilton Grand Vacations?
**About Us**
Hilton Grand Vacations is a company that values excellence in service and commitment to our guests and team members. We strive to provide an exceptional experience for all who stay with us.
We are looking for a skilled Guest Service Coordinator to join our front desk team. As a Guest Service Coordinator, you will be the first point of contact for our guests, providing them with a warm welcome and ensuring their stay is nothing short of perfect.
The successful candidate will have excellent communication skills, both verbal and written, and be able to work effectively in a fast-paced environment. If you possess a high school diploma or equivalent, have open availability, and can multi-task with ease, we encourage you to apply.
Main Responsibilities:
- Process reservations and guest requests efficiently
- Manage safety deposit boxes and maintain accurate records
- Prepare arrival packets and restock supplies as needed
- Perform other duties as assigned by management
What We're Looking For
- High School Graduate or Equivalent Experience
- Excellent English language interpersonal skills
- Open Availability to adjust to schedule changes
- Able to multitask and prioritize duties
- Prior cash handling and data entry experience required
