What are the responsibilities and job description for the Guest Services Specialist position at Hilton Grand Vacations?
We are seeking a skilled and enthusiastic Front Desk Clerk to join our team at Hilton Grand Vacations. In this role, you will have the opportunity to deliver exceptional service to guests and owners while working in a fast-paced and dynamic environment.
Key Responsibilities:
- Greet guests and owners upon arrival
- Process check-ins and check-outs efficiently
- Manage guest requests and resolve issues promptly
- Prepare and maintain the front desk area, including restocking supplies
- Answer phones and direct calls effectively
We offer a range of benefits to support your well-being and career growth, including:
- A competitive salary and bonus structure
- A comprehensive benefits package, starting on day one
- Ongoing training and development opportunities
- A supportive and inclusive work environment
Schedule Details: Full-Time; 2:30 pm - 10:30 pm. We offer flexible scheduling, including weekends and holidays.
