What are the responsibilities and job description for the Houseperson - Blue Ridge position at Hilton Grand Vacations?
Do you want to work for a company that puts people first and inspires your best? At HGV we will help you reach your goals and build your future. Our Team Members are the HEART of what we do. It is their talent, passion, and dedication to our brand that has fueled the success of Hilton Grand Vacations!
If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you. We have a fun, encouraging culture with top notch training and benefits.
What I be doing?
As a Houseperson at Blue Ridge Village, you will support the Room Attendants by ensuring that our guest rooms meet their high standards upon their arrival at our properties. You'll also get to interact with our guests by delivering extra items to rooms. This role will be primarily Day shift (11am to 7pm), includes a weekend shift.
- Make sure that all items delivered to the guest rooms are clean and in working order.
- Be a self inspector by examining carpets, drapes and furniture for stains, damage, or wear.
- Report maintenance deficiencies, replenish linen and guest amenities, assist co-workers when requested.
- Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests.
- Identify and report preventative or other maintenance issues in public area or guest rooms.
What are we looking for?
To fulfill this role optimally, you'll need to possess the following minimum qualifications and experience:
- Effective verbal and written communication skills. Ability to communicate well with guests in English.
- Perform job functions with attention to detail, speed and accuracy
- Physically able to work from ladder, move furniture, operate cleaning equipment and tolerate exposure to general cleaning chemicals. can tolerate environmental factors such as humidity, cold/heat, dust and noise.
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
- Hospitality industry
What will it be like to be a Team Member?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members. We offer a phenomenal benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and outstanding travel benefits.
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
