What are the responsibilities and job description for the In House Marketing Representative position at Hilton Grand Vacations?
What You'll Do:
- Engage Guests: Call assigned leads and connect with guests during their stay to schedule In-Tours/FL-Tours.
- Promote Experiences: Work shifts at Resort Check-In, engaging with owners/guests to book them for presentations.
- Exceed Goals: Achieve and surpass performance metrics while contributing to team success.
- Stay Organized: Complete and submit daily and weekly reports to the In-House Marketing Manager.
- Support Operations: Assist with additional duties and company initiatives as assigned.
What You Bring to the Team:
- High school diploma or equivalent required.
- At least 6 months of experience in sales or customer service (preferred).
- Knowledge of the timeshare industry and customer service fundamentals is a plus.
- Proficiency in MS Office, including Outlook, Word, and Excel.
- Strong interpersonal and communication skills to effectively collaborate at all organizational levels.
Why choose us?
We are more than just a workplace; we are a community that values:
- Friendliness: A team-oriented culture where everyone feels welcome.
- Integrity: Customer service is at the heart of what we do.
- Community Involvement: We give back to the communities we serve.
- Purpose: We market, sell, and service a unique vacation lifestyle.
How We Invest in You:
- Unlimited Earning Potential: Weekly pay with performance-based incentives.
- Work-Life Balance: Flexible schedules and supportive management.
- Career Growth: Opportunities for professional development and advancement.
- Customizable Benefits: Tailored to meet your personal and family needs.
