In-House Marketing Supervisor

Job Description

We are seeking a dynamic and motivated individual to join our team as an In-House Marketing Supervisor. In this role, you will oversee the day-to-day operations of our In-House Marketing department, driving production for various marketing programs while ensuring compliance with company policies and procedures.

Key Responsibilities

• Lead a team of sales-oriented marketing staff, recruiting, training, and developing associates to maximize their potential and drive sales success.
• Develop and host weekly meetings to inspire and motivate your team, fostering a culture of excellence and continuous improvement.
• Design programs and strategies to increase tour flow during off-season months, maximizing marketing opportunities.
• Maintain 100% satisfaction with owners and guests by addressing concerns promptly and providing exceptional service.
• Exceed budget tour flow targets and manage marketing costs efficiently while maintaining site penetration above approved levels and minimizing guest complaints.
• Manage representative performance standards and penetration rates to optimize results, conducting performance appraisals, counseling, and coaching sessions as needed.
  
  

Why Hilton Grand Vacations?

• We offer competitive compensation, including a base salary plus incentives, along with opportunities for professional growth and career advancement.
• Our customizable benefits package ensures your individual needs are met, including but not limited to 401(k) matching, health insurance, paid time off, and tuition reimbursement.
  
  

Job Requirements

• One year of Timeshare, Management, and Customer Service experience.
• Proficiency in MS Office Suite, Concierge, Web-Based Reporting, and basic check-in procedures.
• Strong attention to detail with excellent analytical and problem-solving skills.
• Ability to think strategically and analyze information in a timely and accurate manner.
• Excellent interpersonal communication skills to effectively interact with all levels of the organization.
  
  

Schedule: Full-time, with availability for evening shifts, weekends, and holidays as needed.

How We Invest In You

• Total compensation of $75,000 (competitive base salary plus incentives).
• Opportunities for professional growth and career advancement.
  
  

Join Our Team: If you're a motivated leader with a passion for sales and marketing, dedicated to delivering exceptional guest experiences, we encourage you to apply for the In-House Marketing Supervisor position at Hilton Grand Vacations. Take the next step in your career with us!