What are the responsibilities and job description for the Maintenance Technician II position at Hilton Grand Vacations?
HGV Now Offers Day One Team Member Benefits!
We encourage you to join our service-oriented team member family at Blue Ridge Village in Banner Elk, NC where we strive every day to ensure our owners, members and guests can create wonderful vacation memories, while building our own hospitality skills to grow in our career.
Currently seeking team members who are passionate about creating lasting vacation memories for our owners/guest vising our resort properties. Do you find your work gratifying while making a difference, providing an enjoyable, fun-filled vacation?
What will I be doing?
As a Maintenance Tech II you would be responsible for maintaining the guestrooms, public spaces, back of the house areas in good repair ensuring an attractive and well-maintained property with your primary focus on guest relations and problem resolution. Work well with customers and staff members and drive company success through performing the following tasks to the highest standards:
- Painting, stucco, texturing, drywall, staining, knockdown and popcorn ceilings.
- Interacts with guest for problem resolution. Basic appliance troubleshooting and repair Basic air-conditioning controls Intermediate skills in drywall, painting/staining and wall vinyl repairs.
- Troubleshoot plumbing fixtures including drain cleaning. Change Filters
- Maintain all guestroom and public space equipment Replace Caulk Tile/Grout Door repair to include locking mechanisms and hinges. Inspects rooms for pest intrusion Inspects and replaces cosmetic appliance components
- Replace light bulbs and ballasts Repair closet/drapery tracks, replacement of furniture Stain furniture and repair knicks and gouges. Replace remote control batteries Unclog toilets and sinks. Touch-up paint Glue peeling wallpaper.
- Implement planned scheduled preventative maintenance Replaces faulty plumbing components. Maintain accurate functioning of all equipment and tools.
- Establishes a clear line of communication with the engineering leadership. Assist other maintenance staff on special projects. Responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.
- Detailed record keeping in English is required for logs and inspection sheets.
- Ensures that every interaction with an owner/guest/team member is positive and memorable.
We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!
