Manager Quality Assurance IT

WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY*

At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals.

Here’s Why You Will Love It Here

• Recognition Programs and Rewards
• Excellent health care options, including medical, dental, and vision
• A people-first culture
• Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
• Perks at work: Employee Pricing platform
• Employee Assistance Program that supports your physical and mental well-being.
• Paid Vacation Time and Paid Sick Days
• 401(k) program with company match
• Tuition reimbursement programs
• Numerous learning and advancement opportunities
• And more!
  
  

What Will I be Doing?

The Manager of Development and QA is responsible for leading all testing activities for all HGV applications and managing development teams.

You are responsible for driving company success through performing the following tasks to the highest standards:

Technical Experience – The desired candidate has hands-on experience in DevOps principles and is a subject matter expert for implementing test automation and performance testing into the development pipeline.

• DevOps experience with Quality Engineering – automation and performance testing, following Agile Delivery
• Development experience – Experience in Salesforce Development and managing development teams to delivering on commitments.
• Technology stack experience – Azure deployment pipelines, Selenium, JMeter, Postman, and Load Runner
  
  

Collaboration – The Manager will be highly-engaged with IT and Business Stakeholders, with a focus on continuous improvement for the Software Quality Engineering practice.

• DevOps / Development Team – Integration of automation into the development pipeline, establish and enforce quality gates
• User Acceptance / Release Governance – Ensure release acceptance criteria is a focus throughout the pipeline
• Product Owners (Business Analysts) – Detail understanding of the User Stories and acceptance criteria
• Project Management Office (Project Managers / Scrum Masters) – Resource planning, establish SQE dashboards
  
  

Leadership – The Manager supports an inclusive culture (OneHGV) for members of the Development and SQE team and is able to assess skill sets for all team members, to provide direction and coaching for improvements and consistency.

• Confidence – Firm convictions, and ability to challenge the organization into new approaches to improve quality
• Influence – Collaboration across all Information Technology teams and Business Stakeholders
  
  

Consistency in Execution – Establish and drive goals for the Software Quality Engineering team.

• Consistency of the Quality Engineering Practice – Ensure the Development and SQE team is engaged early in the development lifecycle, that test plans are prepared for each project, and that metrics and dashboards are consistently produced for all projects.
• Lower Environments and Test Data – Primary advocate for the stability of test environments, along with the definition / creation of test data to successfully complete all SQE functions.
  
  

Vendor Management – The software quality engineering team is a blended group of HGV employees and multiple vendor partners with both onsite and offshore team members for flexible staffing.

• The desired candidate will have experience in vendor management, ensuring that vendors meet established goals for improving software quality, and will be comfortable working across a team which has both onsite and offshore team members.
  
  

What Are We Looking For

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company’s success are our Team Members.

To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:

• Bachelors Degree
• 10 years experience with software quality engineering, programming background strongly preferred
• 4 years experience in lead or management position.
• 2 years experience establishing and analyzing metrics for software quality.
• 4 years experience and a strong understanding of different software development life cycles (agile, waterfall) and contemporary software quality assurance processes and automated tools.
• 4 years experience testing web-delivered applications across multiple browsers and platforms and n-tier software testing
• 4 years experience with automation solutions such as Cypress, Cucumber, Gherkin, Selenium, JMeter, Postman, and Load Runner or similar testing tools/frameworks
• 3 years development and management experience in Salesforce
  
  

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

• Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.
  
  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.