What are the responsibilities and job description for the Outdoor Adventure Specialist position at Hilton Grand Vacations?
Job Title: Outdoor Adventure Specialist
We are seeking an experienced Outdoor Adventure Specialist to join our team. As a key member of our recreation department, you will be responsible for planning and implementing outdoor adventures, managing staff, and ensuring the overall success of our recreation program.
Key Responsibilities
- Adventure Planning: Develop and implement engaging outdoor adventure programs, including hiking, biking, and other activities.
- Staff Management: Supervise and train recreation staff, providing guidance and support to ensure the delivery of exceptional guest service.
- Safety and Risk Management: Ensure compliance with all relevant laws and regulations, as well as internal policies and procedures, to maintain a safe and secure environment for guests and staff.
- Communication: Effectively communicate with guests, staff, and management to promote the recreation program and resolve any issues or concerns.
Requirements
- Minimum 2 years of experience in resort recreation or hospitality management.
- Ability to tolerate and work in outdoor temperatures and environments.
- Excellent customer service skills, with the ability to respond calmly and effectively in emergency situations.
- Driver's license, with a valid driving record.
