What are the responsibilities and job description for the Resort Activities Coordinator position at Hilton Grand Vacations?
An amazing opportunity to join the 845 suite Historic Powhatan Resort, a Hilton Vacation Club, located on 256 lush, landscaped acres in Williamsburg Virginia. We encourage you to join our service-oriented team-member family where we strive every day to ensure our owners, members and guests can create wonderful vacation memories, while building our own hospitality skills to grow our career within Hilton Grand Vacations.
The Recreation Coordinator plans, coordinates and implements recreation and leisure activities for all guests and owners for the enhancement of their vacation experience. Commitment and dedication to our Inspired Hospitality culture is always an expected behavior to be displayed towards our guests and team members.
What Will I Be Doing
To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:
The Recreation Coordinator plans, coordinates and implements recreation and leisure activities for all guests and owners for the enhancement of their vacation experience. Commitment and dedication to our Inspired Hospitality culture is always an expected behavior to be displayed towards our guests and team members.
What Will I Be Doing
- Coordinate recreational programs on a day-to-day basis for all age groups according to needs and interests of guests/owners, resort requirements and seasonal opportunities.
- Plans, organizes and instructs specific classes, activities and events, including special events, holiday programs, competitions, mixers and other group activities.
- Monitors and evaluates recreation program content and prepares communication material (flyers, handouts, postings, etc.) to attract participants and promote program interest.
- Evaluates programs/activities for effectiveness and participation seeking new and exciting ideas for enhancement of the programs.
- Monitors all activities in the common areas and in the activities center.
- Always provides outstanding guest/owner service including answering inquiries, providing information and general problem solving.
- Maintains recreation inventory and orders activity supplies within budgetary constraints.
- Assists and provides support to other departments when requested.
- Rent and sign out recreation equipment to guests. Assist in recreation programs as required.
- Perform other duties as assigned.
To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:
- High School Diploma / GED
- 6 months – 1-year related experience
- Must be able to lift/push/pull up to 50 lbs. with reasonable accommodation.
- Basic math and cash handling skills.
- Proficient in MS Office and basic desktop publishing applications.
- Must be able to work outdoors in all climates.
- Excellent guest relations skills.
- Knowledge of a wide variety of recreation activities and programs including their development and implementation.
- Able to interact with all age groups courteously and effectively
- Able to speak, read, write, and understand English language to complete job requirements and to communicate with co-workers and guests/owners.
- 1-3 years related experience
- Previous customer service experience
- Previous hospitality experience
- Basic Japanese language skills
- CPR/First Aid
- Day 1 Benefit Eligibility
- Competitive base pay
- Recognition Programs and Rewards
- Discounted travel programs
- 401(k) program with company match.
- PTO, 10 Paid Holidays per year plus 2 floating
- Paid Sick Days
- Employee stock purchase program
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
