What are the responsibilities and job description for the Resort Cleaning Specialist (Apply in minutes) position at Hilton Grand Vacations?
Job Description
Provides excellence in service for guests and owners while on property,responding to guest inquiries and needs.
What will I be doing?
As a Housekeeper you would be responsible for performing your positionsresponsibilities and driving company success through performing the followingtasks to the highest standards :
Greet guests immediately with friendlysincere acknowledgement
Provide customer service to guests, including information about resort services, activities and local attractions
Cleans rooms, including but not limited to stripping dirty linens, vacuuming, dusting, mopping, washing dishes, making beds, cleaning bathrooms and counters and moving furniture. All work must be completed within an allotted time frame in order to meet production standards.
Reports deficiencies in order to maintain room in compliance with resort standards
Replenish linen and guest amenities
Assist co-workers as requested
Other duties as assigned by supervisor andor management
Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs.
Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of room
Ability to follow all safety proceduresstandards and able to recognize and act in emergency situations
Able to lift up to 50lbs; pushpull cart over 200lbs.
Display professional image at all times through appearance and conduct.
Follow key control protocol
Regular attendance in keeping with guidelines established by the company and site are essential to the successful performance of this position
Qualifications
What are we looking for?
Hilton Grand Vacations is an authority in the vacation ownership industry,operating with an unwavering dedication to innovation, quality, and continuedgrowth. At the core of our company’s success are our Team Members. To fulfillthis role optimally, you must possess the following minimum qualifications andexperience :
Ability to communicate effectively with guest in English
Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals.
Ability to tolerate environmental factors such as humidity, coldheat, dust, and noise It would be advantageous in this position for you to demonstrate the followingcapabilities and distinctions :
Hospitality industry experienceWe are an equal opportunity employer and value diversity at our company. We donot discriminate on the basis of race, religion, color, national origin,gender, sexual orientation, age, marital status, veteran status, or disabilitystatus.We will ensure that individuals with disabilities are provided accommodationto participate in the job application or interview process, to perform crucialjob functions, and to receive other benefits and privileges of employment.Please contact us to request accommodation.
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